Conference & Events Co-ordinator

At a Glance

Mallory Court Hotel & Spa in Leamington Spa, is looking for an Conference & Events Co-ordinator to join this 4 AA red star property set in the heart of Warwickshire. The role of the Conference & Events Co-ordinator is to organise conference, weddings and events. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays dining and Spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.


In the Detail

Conference & Events Co-ordinator

We are looking for a Conference & Events Co-ordinator who is as passionate about hospitality as we are to join the award-winning team at Mallory Court Hotel.

What you’ll be doing?

As Conference & Events Co-ordinator, you will organise conference, weddings and events, ensuring revenue from the events space is fully maximised. Respond to enquiries in a professional approach, within a set time-frame, providing accurate availability and proposals.

Liaise with clients directly with regards to all aspects of the client’s requirements and final details and ensuring these are communicated to the operations team in a timely and accurate manner.

Upon confirmation of bookings, you will prepare contracts, terms and conditions and pro-forma invoices for deposit requests whilst also liaising with the reservations department for bedroom reservations. You will identify sales opportunities and participate in pro-active sales activity within the office.

Further to this, you will be responsible for individual and group accommodation bookings, handling reservation enquiries and confirming bookings on a daily basis.

What you’ll need?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering 5* service.

You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with clients and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.

You will be someone with a keen eye for numbers, driven by the desire to maximise sales and profitability. As well as a natural people person, who is motivated by seeing the team succeed.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. We are a young, exciting and rapidly expanding company, with a real sense of team spirit and passion for our industry.

Benefits include:
• 31 days annual leave entitlement, rising to 33 days with service;
• Discounted hotel stays including within the spa and food and beverage departments;
• Service charge/gratuities;
• Meals on duty;
• Merlin Entertainment discount, with more exciting benefits to launch later this year.

This is a great opportunity to join us on our journey with Elan Spas and Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

Salary: £18,000

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