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Commis Waiter/ess – 3 AA Rosettes

At a Glance

The Greenway Hotel & Spa in Cheltenham, is looking for a Commis Waiter/ess to join the team at our 4 AA red star hotel in Gloucestershire. The role of the Commis Waiter/ess is to ensure guests needs are met before, during and after their meal and/or stay in the hotel whilst ensuring exceptional levels of customer service at all times. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays, dining and Spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.

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In the Detail

Commis Waiter/ess – The Greenway Hotel

An opportunity has arisen for a Commis Waiter/ess to join The Greenway Hotel, our 4AA Red Star property, in Cheltenham, Gloucestershire.

What you’ll be doing?

As Commis Waiter/ess, you will work as part of a team that maximizes guest satisfaction and comfort by delivering friendly, professional and memorable service to all of our guests.

You will be responsible for preparing the mise-en-place for the service during the day. This will include table set-up, coordinating the food service from kitchen to table, all to ensure our guests receive nothing but the best experience.

Having expert knowledge of the food & wine that we offer will also be key to ensure appropriate recommendations can be made in order to drive sales and profitability.

What you’ll need?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents.

You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.

You will have previous experience in the hospitality industry, meeting, greeting and interacting with guests, ideally in a fast-paced restaurant environment.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employee’s receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry.

If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.

Perk of Eden:

• 31 days annual leave entitlement, rising to 33 days with service;
• Stay & Dine – £50 BB per room 50% off F&B
• Spa & Shop – Discounted products and treatments
• Merlin Entertainment discount;
• Service charge/gratuities
• EHC recognition scheme with the opportunity to earn £50 rewards;
• Employee of the Quarter – £75 reward.

What makes The Greenway Hotel & Spa great? – Our Awards!

• AA Small Hotel Group of the Year 2014/2015
• 4 AA Red Stars for the levels of comfort, service and hospitality
• 3 AA Rosettes
• Achieved a 5-bubble star rating for our spa

This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

Salary between £7.70 – £8.21 per hour

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