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Deputy General Manager

At a Glance

We have an incredible opportunity for Deputy General Manager to join the multi award winning team at our Bovey Castle Estate. Having already undergone a multi-million-pound transformation, this iconic 5 Red Star resort continues to receive investment and development not least in three ‘soon to launch’ new restaurant concepts, development of our lodge business and the addition of a spa lodge. The estate is multi-faceted with 60 bedrooms, 22 lodges, three restaurants at 2-3 rosette standard, as well as offering of number of unique leisure-based activities including shooting, archery, 4x4 off roading experiences, and a Deer Park. The successful candidate will be a passionate, highly standards driven hotelier with the ability to assume day to day responsibility for the Hotel.

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In the Detail

 

 

 

Deputy General Manager

We have an incredible opportunity for Deputy General Manager to join the multi award winning team at our Bovey Castle Estate.  Having already undergone a multi-million-pound transformation, this iconic 5 Red Star resort continues to receive investment and development not least in three ‘soon to launch’ new restaurant concepts, development of our lodge business and the addition of a spa lodge.  The estate is multi-faceted with 60 bedrooms, 22 lodges, three restaurants at 2-3 rosette standard, as well as offering of number of unique leisure-based activities including shooting, archery, 4×4 off roading experiences, and a Deer Park.

The successful candidate will be a passionate, highly standards driven hotelier with the ability to assume day to day responsibility for the Hotel.

What you’ll be doing?

As Deputy General Manager, you will be responsible for managing the smooth flow of all day-to-day operations

within the hotel, allowing the General Manager time to concentrate on strategic development.

You will be responsible for maintaining standards and inspiring and motivating the team to deliver bespoke guest service in accordance with our ethos and policies. You will ensure a smooth 5 red star guest journey from arrival to departure by exceeding guest expectations, whilst identifying and maximising all sales opportunities and ensuring your team are developed to do the same.

You will be responsible for the operations departments across a total team size of 150+ employee’s, supported by relevant HOD’s, who you will coach, develop, and motivate.

What you’ll need?

    • Ideally from a 4+ red star Hotel background with an exposure or experience in a coveted rosette environment, you will have excellent people skills, enjoy being ‘hands on’ and have the ability to deal with the fast pace of a volume led luxury resort.
    • With multi outlet F&B, our preferred candidate will have progressed via a food and beverage career path, although candidates from a rooms background will be considered.
    • To be highly personable with proven leadership skills and financial acumen;
    • Be someone who shares our passion for hospitality service and our drive not only to succeed, but to surpass expectations.
    • To be highly organised, with the ability to manage both the ‘hands on’ elements of a busy operation, whilst leading the management team and looking ahead to plan for future business and events.
    • We are recognised as Pride of a Britain Hotel and candidates from similar quality hotels/Small Luxury Hotels of the World/Relais &Chateaux consortia’s are welcomed.

    What’s in it for you?

     This is a truly special chance to join our Eden Hotel Collection in our flagship property, in this career making opportunity.

     Benefits include:

    • 31 days annual leave entitlement, rising to 33 days with service;
    • Service charge & gratuities IRO 2.5k per annum
    • EHC discounts – £50 B&B stays, 25% F&B, 25-50% spa discount and 20% retail;
    • All applicants must be eligible to live and work in the UK post June 2021.

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