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Deputy General Manager

At a Glance

Bovey Castle, on Dartmoor National Park, is looking for a Deputy General Manager who is as passionate about hospitality as we are to join the multi award winning team at Bovey Castle Estate. This iconic 5 Red Star resort has undergone a multi-million pound transformation in recent years to re-establish its place as the leading resort in the South West. The estate is multi-faceted with 60 bedrooms, 22 lodges, two restaurants at 2&3 rosette standard, as well as offering of number of unique leisure-based activities including shooting, archery, 4x4 off roading experiences, and a Deer Park. You will be responsible for the operations departments across a total team size of 170+ employee’s, supported by relevant HOD’s, who you will coach, develop and motivate.

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In the Detail

We are looking for a Deputy General Manager who is as passionate about hospitality as we are to join the multi award winning team at Bovey Castle Estate. This iconic 5 Red Star resort has undergone a multi-million pound transformation in recent years to re-establish its place as the leading resort in the South West. The estate is multi-faceted with 60 bedrooms, 22 lodges, two restaurants at 2&3 rosette standard, as well as offering of number of unique leisure-based activities including shooting, archery, 4×4 off roading experiences, and a Deer Park.

What you’ll be doing?

Having undergone such a significant transformation and with a new General Manager at the helm, this is an exciting time to join and work with the senior management team to take the estate to the next level. A key focus will be on driving revenue and maximising profitability, whilst offering unique experiences for our guests.

As Deputy General Manager, you will be responsible for managing all day to day activities in the Hotel, maintaining standards and giving bespoke guest service in accordance with our ethos and policies. You will ensure a smooth 5 red star guest journey from arrival to departure by exceeding guest expectations, whilst identifying and maximising all sales opportunities and ensuring your team are developed to do the same.

You will be responsible for the operations departments across a total team size of 170+ employee’s, supported by relevant HOD’s, who you will coach, develop and motivate.

What you’ll need?

We are looking for an experienced Operations Manager / Deputy GM with great F & B experience to join the team. The successful applicant will have previous 4/5 red star hotel experience and will possess the passion and drive to develop and lead the team to maximise sales and profitability.

A proven track record of retaining and developing teams.

What’s in it for you?

This is a truly special chance to join our Eden Hotel Collection in our flagship property, in this career making opportunity.

Benefits include:
• 31 days annual leave entitlement, rising to 33 days with service;
• Service charge & gratuities;
• EHC discounts – £50 B&B stays , 25% F&B, 25-50% spa discount and 20% retail;
• The chance to work with the best in the industry and receive training and career development opportunities within the group.

In joining Bovey Castle, you will be part of the Eden Hotel Collection, a portfolio of eight beautiful boutique hotels across the UK, hand selected for the unique qualities each one offers; stunning architecture, outstanding food, peaceful surroundings and the sense of escape and relaxation we offer to each of our guests who step into our hotels.

All applicants must be eligible to live and work in the UK.

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