At a Glance
The Greenway Hotel & Spa in Cheltenham, is looking for an experienced Waiter/tress to join the team at our 4 AA red star hotel in Gloucestershire. The role of Waiter/tress is to ensure guests needs are met before, during and after their meal and/or stay in the hotel whilst ensuring exceptional levels of customer service at all times. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays, dining and Spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.Apply
In the Detail
Experienced Waiter/tress – The Greenway Hotel
An opportunity has arisen for an experienced Waiter/tress to join The Greenway Hotel, our 4AA Red Star property, in Cheltenham, Gloucestershire on a 0 hour contract.
What you’ll be doing?
As an experienced Waiter/tress, you will have a genuine passion for customer service but also be able to manage your own section on the floor. You will support the team and lead by example by delivering friendly, professional and memorable service to all of our guests.
You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the Supervisors and Managers with staff training and development.
What you’ll need?
The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents.
You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
You will have previous experience in the hospitality industry, meeting, greeting and interacting with guests, ideally in a fast-paced restaurant environment.
What’s in it for you?
Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employee’s receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry.
If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.
Perks of Eden:
- 31 days annual leave entitlement, rising to 33 days with service;
- Stay & Dine – £50 BB per room 50% off food & 25% off drinks
- Spa & Shop – Discounted products and treatments
- Merlin Entertainment discount;
- Service charge/gratuities
- EHC recognition scheme with the opportunity to earn £50 rewards;
- Employee of the Quarter – £75 reward.
What makes The Greenway Hotel & Spa great? – Our Awards!
- AA Small Hotel Group of the Year 2014/2015
- 4 AA Red Stars for the levels of comfort, service and hospitality
- 3 AA Rosettes
- Achieved a 5-bubble star rating for our spa
This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.
0 hour contract, £9 per hour.
All applicants must be eligible to live and work in the UK.
CV’s will be held on electronic file for a period of 6 months. Should you wish for this to be removed sooner, then please contact us on 01789 610025.