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Night Manger

At a Glance

Mallory Court Hotel & Spa in Leamington Spa, is looking for a Night Manager to join this 4 AA red star property set in the heart of Warwickshire. As Night Manager, you will need to be responsible for managing and co-ordinating the Night team whilst ensuring exceptional levels of customer service at all times. To welcome guests in a warm and friendly manner and assist with luggage to rooms in a timely and efficient manner, to ensure guests satisfaction whilst providing general hotel security. To ensure all guests are greeted with genuine warmth to the hotel, to work in an efficient manner to maximise sales and if required ensure all guests are aware of the Hotel facilities and the locality.

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In the Detail

Night Manager

We are looking for a Night Manager who is as passionate about hospitality as we are to join the award-winning team at Mallory Court Hotel.

What you’ll be doing?

As Night Manager, you will need to be responsible for managing and co-ordinating the Night team whilst ensuring exceptional levels of customer service at all times. To welcome guests in a warm and friendly manner and assist with luggage to rooms in a timely and efficient manner, to ensure guests satisfaction whilst providing general hotel security. To ensure all guests are greeted with genuine warmth to the hotel, to work in an efficient manner to maximise sales and if required ensure all guests are aware of the Hotel facilities and the locality.

What you’ll need?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents.
You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
A warm and welcoming personality is key, with high standards of professionalism and a drive to provide a memorable experience for each and every guest.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. We are a young, exciting and rapidly expanding company, with a real sense of team spirit and passion for our industry.

Benefits include:
• 31 days annual leave entitlement, rising to 33 days with service;
• Discounted hotel stays including within the spa and food and beverage departments;
• Service charge/gratuities;
• Meals on duty;
• Merlin Entertainment discount, with more exciting benefits to launch later this year.

This is a great opportunity to join us on our journey with Elan Spas and Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

Full time, 40 hours per week

Salary: £18,700 – £19,800 per annum

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