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Operations Manager – Maternity Cover

At a Glance

A rare and exciting opportunity for a Operations Manager to join the Eden Hotel Collection to cover a period of maternity leave. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays, dining and spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.

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In the Detail

Operations Manager (Maternity Cover)

We are looking for an Operations Manager who is as passionate about hospitality as we are to join the award winning team at Eden Hotel Collection to cover a period of maternity leave.

What you’ll be doing?

As Operations Manager, you will be responsible for the entire operation on a day-to-day basis ensuring high levels of guest service are achieved, leading, encouraging and managing the team through effective delegation.

Ensuring that guests expectations are exceeded and repeat business is stimulated through professional and cost efficient management of all Food & Beverage operations.

What you’ll need?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering 5* experiences to both members and hotel residents.

You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
You will be someone with a keen eye for numbers, driven by the desire to maximise sales and profitability. As well as a natural people manager, who is motivated by seeing their team succeed.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. We are a young, exciting and rapidly expanding company, with a real sense of team spirit and passion for our industry.

Benefits include:
• 31 days annual leave entitlement, rising to 33 days with service;
• Discounted hotel stays including within the spa and food and beverage departments;
• Service charge/gratuities;
• Meals on duty;
• Merlin Entertainment discount, with more exciting benefits to launch later this year.

This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

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