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At a Glance

The 4 AA Red Star Greenway Hotel in Cheltenham, is looking for a Room Attendant to join the team. The role of the Room Attendant is to maintain the high standards of cleanliness and night service turn down required by The Greenway in all guest rooms, bathrooms and suites. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays, dining and Spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.

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In the Detail

Room Attendant – The Greenway Hotel

An opportunity has arisen for a Room Attendant to join The Greenway Hotel, our 4AA Red Star property, in Cheltenham, Gloucestershire.

What you’ll be doing?

As Room Attendant, you will know and understand what it means to deliver outstanding hospitality and you will thrive on the challenge of always exceeding guests’ expectations.

You will maintain the high standards of cleanliness and night service turn down required by The Greenway Hotel in all guest rooms, bathrooms and suites in accordance with Eden Hotel Collection’s standards. This will be achieved by working with the housekeeping team and those around you in the delivery of great standards and a professional service.

Relish the responsibility and truly own your performance, you will take real pride in your work and get a real buzz from customer satisfaction. Delivering an outstanding guest experience to enjoy a great range of spotless guest facilities.

What you’ll need?

The successful candidate for this role will be professional, attentive and dedicated to delivering 5* experiences to hotel residents.

Previous experience within a similar role would be desirable, although full training will be provided.

You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employee’s receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry.

If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.

Perk of Eden:

• 31 days annual leave entitlement, rising to 33 days with service;
• Stay & Dine – £50 BB per room 50% off F&B
• Spa & Shop – Discounted products and treatments
• Merlin Entertainment discount;
• Service charge/gratuities
• EHC recognition scheme with the opportunity to earn £50 rewards;
• Employee of the Quarter – £75 reward.

What makes The Greenway Hotel & Spa great? – Our Awards!

• AA Small Hotel Group of the Year 2014/2015
• 4 AA Red Stars for the levels of comfort, service and hospitality
• 3 AA Rosettes
• Achieved a 5-bubble star rating for our spa

This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

Salary: Between £7.70 – £8.21 per hour

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