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Senior Waiter/ess – 2 AA Rosettes

At a Glance

The 4 AA Silver Star Arden Hotel in the heart of Stratford-upon-Avon, is looking for a Senior Waiter/ess to join the team. The role of the Senior Waiter/ess is to ensure guests needs are met before, during and after their meal and/or stay. When you work for Eden, we want you to feel you receive the very best in industry perks. From discounts on Eden stays, dining and Spa to Merlin Entertainment discounts, nothing makes us happier than hearing of how our team have made the most of these rewards.

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In the Detail

Senior Waiter/ess – No 44 Brasserie at The Arden Hotel

We are looking for a Senior Waiter/ess who is as passionate about hospitality as we are to join the award-winning team at No 44 Brasserie at The Arden Hotel.

What you’ll be doing?

As Senior Waiter/ess, you will have a genuine passion for customer service but also be able to manage your own section on the floor. You will support the team and lead by example by delivering friendly, professional and memorable service to all of our guests.

You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the Restaurant & Bar Manager with staff training and development.

What you’ll need?

The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents.
You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.

You will have previous experience in the hospitality industry, meeting, greeting and interacting with guests, ideally in a fast-paced restaurant environment.

What’s in it for you?

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. We are a young, exciting and rapidly expanding company, with a real sense of team spirit and passion for our industry.

Benefits include:

• 31 days annual leave entitlement, rising to 33 days with service;
• Discounted hotel stays including within the spa and food and beverage departments;
• Service charge/gratuities;
• Meals on Duty;
• Merlin Entertainment discount;
• Refer a friend bonus;
• Internal recognition awards such as out Red Star Awards scheme and Employee of the Quarter.

What makes The Arden great? – Our Awards!

• AA Small Hotel Group of the Year 2014/2015
• Four AA Silver Stars for the levels of comfort and hospitality
• Two AA Rosettes for our creative cuisine
• Hotel of the Year – Coventry & Warwickshire Tourism & Culture Awards 2016
• Stratford In Bloom – Winners of Hotel Category 2017

This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.

Salary: Between £17,016 – £18,076.80

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